Website Building » Shopify » How Do I Unfulfill an Order on Shopify?

How Do I Unfulfill an Order on Shopify?

Last updated on October 1, 2022 @ 5:13 pm

If you need to cancel an order on Shopify, you can do so from the Orders page in your Shopify admin. To do this:

1. From your Shopify admin, go to Orders. 2. Click the order that you want to cancel.

3. From the More actions drop-down menu, select Cancel order. 4. In the Cancel order dialog, select a reason for cancelling the order and then click Cancel order.

You can also fulfill an order partially if you only have some of the products in stock. Click the order that you want to fulfill partially. 3. From the More actions drop-down menu, select Fulfill items.

PRO TIP: If you are considering cancelling an order on Shopify, please be aware that this action cannot be undone. Once an order is cancelled, the customer will receive a refund and the order will be marked as fulfilled in your Shopify admin.

4. In the Fulfillment status column, next to the items that you want to fulfill, select Shipped or Partially fulfilled from the drop-down menu. If necessary, enter a tracking number for each item and then click Save tracking numbers. 5. Click Done to return to the Orders page

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.