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How Do You Send a Cancelled Order Email to Customer in WooCommerce?

Last updated on October 1, 2022 @ 12:57 pm

When you need to cancel an order in WooCommerce, you first need to send an email to the customer notifying them of the cancellation. This can be done by following these steps:

1. Log in to your WooCommerce account and go to the Orders page.

2. Find the order you need to cancel and click on it.

3. On the Order Details page, scroll down to the bottom and click on the Cancel button.

4. You will be taken to a page where you can enter a reason for cancelling the order. Select a reason from the drop-down menu and click on the Cancel button.

5. An email will be sent to the customer notifying them of the cancellation.

PRO TIP: If you are unsure about how to send a cancelled order email to a customer in WooCommerce, it is best to contact a WooCommerce expert for assistance. Cancelling an order can be a complicated process, and if not done correctly, it can result in lost data and customers who are not satisfied with your service.
Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.