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Is Fiverr Service Fee Refundable?

Last updated on September 28, 2022 @ 8:28 pm

The Fiverr Service Fee is a non-refundable fee that is charged for every order that is placed on the Fiverr platform. This fee is used to cover the costs of maintaining the Fiverr website and providing customer support.

The service fee is automatically deducted from the total amount of the order, and it is displayed to the buyer before they confirm their purchase.

The Fiverr Service Fee is not refundable under any circumstances. If you cancel an order, or if the order is cancelled by the seller, you will not be refunded the service fee.

This policy is stated in the Terms of Service that all users must agree to before using the Fiverr platform.

PRO TIP: If you are considering using Fiverr to purchase services, be aware that the service fee is not refundable. This means that if you are not satisfied with the service you receive, you will not be able to get your money back. Make sure you are 100% sure that you want to use Fiverr before making a purchase.

While the Fiverr Service Fee is non-refundable, you may be eligible for a refund of the Gig Price if you cancel an order within 24 hours of placing it, or if the seller fails to deliver on their promise. To request a refund, you will need to contact customer support and provide them with your order details.

Refunds are not guaranteed, and they will be processed at the discretion of customer support.

In conclusion, the Fiverr Service Fee is not refundable. If you cancel an order, or if it’s cancelled by the seller, you won’t receive a refund for the fee. However, you may be eligible for a refund of the Gig Price if you cancel within 24 hours of placing the order, or if the seller doesn’t deliver on their promise.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.