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Is There a Shopify Live Chat?

Last updated on October 1, 2022 @ 2:32 pm

Shopify is a platform for businesses of all sizes to create an online store. It offers users a customizable platform, an easy-to-use checkout process, and a wide range of features. One feature that Shopify offers is live chat.

Live chat is a way for businesses to communicate with their customers in real-time. It allows businesses to answer questions, provide support, and build relationships with their customers.

PRO TIP: The following note is provided as a warning for those considering using Shopify Live Chat.

While Shopify does offer a live chat option, it is important to be aware that this feature is not available 24/7. Additionally, Shopify’s live chat is only available to paying customers, so if you are using the free trial you will not be able to access this feature.

Shopify’s live chat feature is available to all users, regardless of their plan type. This makes it a great option for businesses of all sizes. Additionally, Shopify’s live chat is available 24/7, so businesses can always be there for their customers.

The live chat feature is a great way for businesses to provide support and build relationships with their customers. However, it is important to remember that live chat is not a replacement for other customer service channels such as phone or email.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.