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What Does on Hold Mean WooCommerce?

Last updated on October 1, 2022 @ 9:39 pm

Have you ever placed an item in your shopping cart on an eCommerce website, only to have it say “on hold” when you go to check out? If this has happened to you, you’re not alone.

Many people have experienced this frustrating phenomenon, and it often leads to abandoned shopping carts and lost sales. So what does “on hold” mean in WooCommerce?

When an item is placed “on hold” in WooCommerce, it means that the inventory for that item is not available. This can happen for a number of reasons, including if the item is out of stock or if the website is experiencing high traffic and is unable to process orders in a timely manner. In either case, the best course of action is to contact the store owner or customer service representative to see if they can provide more information about why the item is on hold and when it will be back in stock.

PRO TIP: If you have placed an order on hold in WooCommerce, it means that your order is currently being processed and is not yet complete. You should not attempt to cancel or change your order while it is on hold, as this may cause delays in its completion.

In some cases, an item may be on hold because the store owner has set a maximum limit on the number of that item that can be sold. This is often done to prevent overselling and to ensure that everyone who wants the item has a fair chance of getting it. If this is the case, the store owner should be able to tell you when the item will be back in stock and available for purchase.

If you’re ever in a situation where an item you want to buy is on hold, the best thing to do is to contact the store owner or customer service representative and ask for more information. They should be able to tell you why the item is on hold and when it will be available again.

What Does ‘on Hold’ Mean in WooCommerce?

When an item is placed ‘on hold’ in WooCommerce, it means that the inventory for that item is not available.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.