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What Does Pending Cancellation Mean WooCommerce?

Last updated on October 1, 2022 @ 3:32 pm

Pending cancellation means that a WooCommerce store owner has requested to cancel their subscription, but the subscription is still active. This can happen for a number of reasons, but typically it’s because the store owner hasn’t yet met the minimum number of orders required to cancel their subscription.

PRO TIP: If you see the “Pending Cancellation” status on an order in WooCommerce, it means that the order is in the process of being cancelled. This can happen for a number of reasons, such as if the customer requests a refund or if the payment fails. If you see this status, it is important to check with the customer to make sure that they still want to cancel the order. If the order is successfully cancelled, you will see the “Cancelled” status.

If you’re a WooCommerce store owner who has requested to cancel your subscription, you can check the status of your cancellation by going to My Account > Orders > Subscriptions. If your subscription is listed as “Pending Cancellation”, that means we’ve received your request and are in the process of cancelling your subscription.

Please note that you will still be responsible for paying for any outstanding orders on your subscription until the cancellation is complete. Once your subscription is successfully cancelled, you will no longer be charged for any future orders.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.