When a customer places an order on your WooCommerce store, the order goes through a number of different states before it is completed. These states are:
Pending – Order received (unpaid)
Processing – Payment received and stock has been allocated
On Hold – Awaiting payment
Completed – Order fulfilled and complete
Cancelled – Order cancelled by an administrator
Refunded – Order refunded by an administrator
Failed – Payment failed or was declined (unpaid)
When an order is placed, it is set to Pending by default. Once the order has been paid for, it changes to Processing. If an order is placed on hold, this means that the store owner needs to take action before the order can be completed. For example, if a customer orders a product that is out of stock, the store owner would need to put the order on hold until more stock arrives.
Once the order has been completed, it will change to Completed. If an order is cancelled or refunded, it will change to Cancelled or Refunded respectively. Lastly, if payment fails for an order, it will be set to Failed.
PRO TIP: What Does Processing Mean in WooCommerce?
WooCommerce is a popular eCommerce platform, and “processing” is one of its key statuses. When an order is first placed, it is typically set to “pending.” Once the order has been paid for, it changes to “processing.”
9 Related Question Answers Found
When a customer places an order on your WooCommerce store, they are essentially creating a “purchase request”. This purchase request is then sent to you, the store owner, for approval. Once you have approved the request, the order is then placed into the “processing” stage.
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