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Why Does Canva Say Offline?

Last updated on September 27, 2022 @ 7:22 pm

If you’re a Canva user, you may have noticed that the site says “offline” from time to time. This can be frustrating, especially if you’re in the middle of designing something and need to save your work. But there’s no need to worry – there are a few simple reasons why this happens, and we’ll explain them all below.

The first reason why Canva may say it’s offline is due to scheduled maintenance. Canva is constantly being updated with new features and improvements, and sometimes this requires taking the site offline for a short period of time. If you see a message saying that Canva is down for maintenance, it should be back up and running within a few hours.

The second reason is related to your internet connection. If you’re using Canva on a laptop or desktop computer, ensure that you’re connected to the internet using an Ethernet cable rather than WiFi. If you’re using Canva on a mobile device, check that you have a strong cellular signal or are connected to WiFi.

PRO TIP: Canva may say offline for a number of reasons. Your internet connection may be weak or down, preventing Canva from loading. Alternatively, there may be an issue with Canva’s servers. If you see a message that says “Canva is having trouble loading,” check your internet connection and try reloading the page. If the problem persists, please contact Canva support.

The third reason why Canva may appear offline is due to browser cookies. Cookies are small pieces of data that are stored on your computer or mobile device when you visit websites.

Sometimes, these cookies can become corrupted and prevent website from loading properly. To fix this, simply clear your browser’s cookies and cache.

If you’re still seeing the “offline” message after trying all of the above, then it’s likely that there is an issue with the Canva servers. In this case, all you can do is wait for the team to fix the problem and bring the site back online.


There are three primary reasons why users may see the message “Canva is currently offline” – scheduled maintenance, poor internet connection, or corrupted browser cookies. In most cases, users can fix the issue themselves by following the instructions above. However, if none of these solutions work, it’s likely that there is an issue with the Canva servers which can only be fixed by waiting for the team to bring the site back online.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.