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Why Is Background Remover on Canva Not Working?

Last updated on April 7, 2023 @ 7:30 am

If you’re a Canva user, you may have noticed that the Background Remover tool isn’t working as it should. There are a few reasons why this may be the case.

For one, the Background Remover tool is only available for image files that are less than 5MB in size. If your image file is larger than 5MB, you’ll need to resize it before you can use the Background Remover tool.

Another reason why the Background Remover tool may not be working properly is because of the file type of your image. Canva only supports PNG and JPG files. So, if you’re trying to use a different file type, like a GIF or BMP, the Background Remover tool won’t work.

PRO TIP: If you are experiencing issues with the background remover tool on Canva, we recommend checking for updates to the app or your device. Background remover may not work properly if you are using an outdated version of Canva or if your device is not compatible with the latest update.

Lastly, the Background Remover tool may not work properly if your image has a lot of small details or if it’s too busy. If your image has a lot of noise or intricate details, try using the Magic Eraser tool instead. You can find this under the Tools section in the Photo Editor.

If you’re still having trouble removing the background from your image, you can always reach out to Canva’s support team for help.

Conclusion:

The Background Remover tool on Canva is a great way to quickly remove backgrounds from images. However, there are a few reasons why it may not be working properly. First, the tool is only available for image files that are less than 5MB in size. Another reason why the Background Remover tool may not be working properly is because of the file type of your image. Canva only supports PNG and JPG files. Lastly, the Background Remover tool may not work properly if your image has a lot of small details or if it’s too busy. If you’re still having trouble removing the background from your image, you can always reach out to Canva’s support team for help.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.