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Why Is Shopify Not Sending Order Confirmation Email?

Last updated on October 1, 2022 @ 11:58 pm

If you are not receiving Shopify order confirmation emails, there could be a few different reasons why.

The first reason could be that your email server is not set up correctly. In order to receive Shopify order confirmation emails, you will need to make sure that your email server is correctly configured.

The second reason could be that you have not added the correct email address to your Shopify account. To add an email address to your Shopify account, go to the “Settings” tab and then click on “Email.”

From here, you will be able to add the email address that you would like to use for your Shopify account.

PRO TIP: If you are using Shopify to sell products online, you may have noticed that you are not receiving order confirmation emails. There are a few possible reasons for this:

1) You have not set up your Shopify account to send order confirmation emails. To do this, go to Settings > Notifications and scroll down to the “Order Confirmation” section. Make sure that the “Enable order confirmation emails” checkbox is checked.

2) The email address associated with your Shopify account is not verified. To verify your email address, go to Settings > Account and click on the “Verify email address” link.

3) You are using a third-party app that is blocking Shopify’s order confirmation emails. To fix this, go to Settings > Apps and click on the “Manage apps” link. Then, find the app that is blocking the emails and remove it.

The third reason why you may not be receiving Shopify order confirmation emails could be because your email address is not verified. To verify your email address, go to the “Settings” tab and then click on “Email.”

From here, you will need to click on the “Verify Email Address” button. Once you have verified your email address, you should start receiving Shopify order confirmation emails.

Conclusion

There are a few different reasons why you might not be receiving Shopify order confirmation emails. The first reason could be that your email server is not set up correctly.

The second reason could be that you have not added the correct email address to your Shopify account. The third reason could be because your email address is not verified.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.