AWS employees can access customer data in the course of providing technical support. When this occurs, it is subject to strict confidentiality requirements designed to protect customer data. However, you should be aware that AWS employees may be able to access your data in other circumstances, such as when investigating misuse of the AWS Services.
AWS employees have access to data stored in the AWS Cloud, including data stored in S3 buckets. AWS employees are prohibited from accessing data stored in EBS volumes, except when they are performing duties as part of their job responsibilities.