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Can customers see customer notes in Shopify?

Last updated on September 25, 2022 @ 2:11 am

Customer notes are a valuable way for customers to communicate with businesses. It’s important for customers to be able to see customer notes in Shopify, as it can help them better understand their buying experience and contacts with the business.

PRO TIP: If you are using Shopify to sell products online, it is important to be aware that customers can see any notes that you add about them. This means that if you add any sensitive or confidential information about a customer, they will be able to see it. You should only add notes about a customer if you are sure that they will not be able to view them.

However, there is no guarantee that all Shopify merchants offer customer notes. Therefore, it’s important for businesses to determine whether or not customer notes are important to them, and to make sure that they are properly implemented.

If customer notes are important to your business, make sure that you have a system in place to store and manage them. Additionally, make sure that you are regularly communicating with your customers to ensure that they are aware of your customer notes system.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.