As a rule, you can get a refund on your Canva subscription within 14 days of purchase. You will need to contact Canva’s customer support to request a refund and provide your order number.
If you cancel your subscription before the end of the 14-day refund period, you will not be charged for future months.
To cancel your subscription to Canva, go to your profile icon and select Account settings. Next, click the Billing & plans tab and scroll down to search for your subscription details. Click the ellipses icon for the next step.
A pop-up dialog box will appear containing the option to cancel your free trial version of Canva Pro or cancel your subscription option. Click Cancel Trial or Cancel Subscription to proceed.
If by any chance, Canva still charged your account even after you cancel your subscription, go to your profile section and select the Get help option or click the Help icon.
Then, in the help icon dialog box, ask how you can receive your refund, and in the search results, you will find information on what to do and the requirements needed before they can issue you a refund.
Can I Get a Refund on My Canva Subscription?
If you’re not happy with your Canva subscription, you can get a refund within 14 days of purchase. Just contact Canva’s customer support and provide your order number. If you cancel before the end of the 14-day refund period, you won’t be charged for future months.