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How Do I Get a Refund From Canva?

Last updated on September 27, 2022 @ 11:19 am

As a rule, you can get a refund from Canva by requesting it within 60 days of the date of purchase. However, there are some conditions that must be met in order for your refund to be processed:

1. You must have a valid reason for requesting a refund. Some examples of valid reasons include:

  • You were charged twice for the same order
  • You accidentally purchased the wrong product
  • The product you purchased did not meet your expectations

2.

You must provide evidence to support your refund request. This could be in the form of screenshots, emails, or even a video showing that the product you purchased was not as advertised.

3. You must contact Canva directly to request a refund. You can do this by either sending an email to support@canva.com, or by calling our customer support team on 1-888-796-2075.

Once you have contacted Canva, we will review your refund request and get back to you within 2 business days.

Please note that we do not issue refunds for digital products which have been downloaded or used.

PRO TIP: If you are not satisfied with your Canva purchase, you may be eligible for a refund. To request a refund, please contact our support team. Please note that we do not issue refunds for purchases made through the Canva app.

How Do I Get a Refund From Canva?

As a rule, you can get a refund from Canva by requesting it within 60 days of the date of purchase. However, there are some conditions that must be met in order for your refund to be processed:

  1. You must have a valid reason for requesting a refund. Some examples of valid reasons include:
    • You were charged twice for the same order
    • You accidentally purchased the wrong product
    • The product you purchased did not meet your expectations
  2. You must provide evidence to support your refund request.

    This could be in the form of screenshots, emails, or even a video showing that the product you purchased was not as advertised.

  3. You must contact Canva directly to request a refund. You can do this by either sending an email to support@canva.com, or by calling our customer support team on 1-888-796-2075.

Once you have contacted Canva, we will review your refund request and get back to you within 2 business days.

[Please note that we do not issue refunds for digital products which have been downloaded or used. ]

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In conclusion, if you need to get a refund from Canva, you will need to submit a request within 60 days of purchase along with evidence supporting your claim. Once Canva reviews your request, they will get back to you within 2 business days.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.