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Can You Delete Orders in Shopify?

Last updated on October 2, 2022 @ 12:08 am

If you’re using Shopify to run your online store, you may be wondering if it’s possible to delete orders from the system. The answer is yes, you can delete orders from Shopify, but there are a few things you need to keep in mind before doing so.

First of all, deleting an order will permanently remove it from your Shopify account. This means that you won’t be able to view the order or its details ever again. If you just need to hide an order from your shop’s front-end, you can mark it as cancelled instead.

PRO TIP: If you delete an order in Shopify, you will also delete any associated data, including:

– The order details
– The customer information
– Any tracking information

This action cannot be undone, so be absolutely sure that you want to delete the order before doing so.

Secondly, if you have any apps installed that rely on orders (such as apps for accounting or shipping), deleting an order may cause problems with those apps.

If possible, it’s always best to contact the app developer before deleting an order to see if there will be any negative consequences.

Finally, if you delete an order that has been paid for, you will not be able to issue a refund for that order. This is because refunds can only be processed through Shopify’s system, and once an order is deleted, it is no longer accessible through Shopify.

In conclusion, yes, you can delete orders from Shopify, but there are some things you need to keep in mind before doing so. If possible, it’s always best to contact the app developer before deleting an order to see if there will be any negative consequences. And finally, if you delete an order that has been paid for, you will not be able to issue a refund for that order.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.