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Can You Have a No Refund Policy on Shopify?

Last updated on October 1, 2022 @ 1:45 pm

As an online retailer, it’s important to have a clear and concise refund policy. Your refund policy should be easy to find and understand, and it should outline the circumstances under which you will offer a refund.

You may be wondering, “Can I have a no refund policy on Shopify?” The answer is yes, you can have a no refund policy on Shopify. Here’s what you need to know about having a no refund policy on Shopify.

PRO TIP: If you are thinking about implementing a no refund policy for your Shopify store, there are a few things you should keep in mind. First, customers may be less likely to purchase from you if they know there are no refunds available. Secondly, Shopify’s refund policy does not allow for sellers to offer no refunds under any circumstances, so if you do implement a no refund policy, you could be violating Shopify’s terms of service. Finally, offering no refunds could damage your store’s reputation and make it harder to attract new customers. If you do decide to go ahead with a no refund policy, be sure to clearly communicate it to your customers so they are aware of the policy before making a purchase.

The first thing to keep in mind is that you can only have a no refund policy if you’re selling digital goods. If you’re selling physical goods, you’ll need to offer a refund in some circumstances (e.g., if the product is damaged or defective).

If you’re only selling digital goods, then you can have a no refund policy. However, even if you’re selling digital goods, there are still some circumstances in which you may need to offer a refund. For example, if there’s a problem with the delivery of the digital good (e., the file is corrupt or doesn’t work), then you’ll need to offer a refund.

In general, it’s best to have a refund policy that outlines the circumstances in which you will offer a refund. This way, your customers will know what to expect and they can make an informed decision before they purchase from you.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.