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Does Shopify Charge for Cancelled Orders?

Last updated on October 1, 2022 @ 3:17 pm

Shopify is one of the most popular ecommerce platforms on the market, and for good reason. It’s easy to use, has tons of features, and is relatively affordable.

One thing that potential Shopify users want to know is whether or not Shopify charges for cancelled orders. The answer is no, Shopify does not charge for cancelled orders.

PRO TIP: If an order is cancelled, Shopify will charge a cancellation fee. This fee is based on the total value of the order, and is charged to the credit card that was used to place the order.

If you cancel an order on Shopify, you will not be charged any fees. However, if you have already been charged for the order, you will not be refunded.

Keep in mind that if you cancel an order, your customer will still be charged. So if you need to cancel an order for any reason, be sure to contact your customer and let them know. They will appreciate the heads up.

In conclusion, Shopify does not charge for cancelled orders. If you have already been charged for the order, you will not be refunded. However, your customer will still be charged if you cancel an order.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.