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How Do I Check My Client Feedback on UpWork?

Last updated on September 30, 2022 @ 10:45 pm

As a freelancer, one of the most important things you can do is to stay on top of your client feedback. Not only does this help you to build and maintain a strong reputation on UpWork, but it can also give you insights into how you can improve your services.

There are two primary ways that you can check your client feedback on UpWork. The first is to simply log into your account and click on the ‘Feedback’ tab. Here, you will see all of the feedback that has been left for you by clients, as well as the rating that they have given you.

PRO TIP: If you’re thinking about checking your client feedback on Upwork, think again! The Upwork feedback system is notoriously unreliable, and checking your feedback could do more harm than good.

Here’s why:

1. The feedback system is biased.

Upwork gives preferential treatment to clients who leave feedback, which means that the feedback you see is not necessarily representative of all clients.

2. The feedback system is unreliable.

Upwork’s feedback algorithm is known to be buggy, and many freelancers have had their feedback deleted or changed without explanation.

3. Checking your feedback can be stressful.

Constantly monitoring your feedback score can be incredibly stressful, and it’s not worth the hassle when there are more reliable ways to measure your success as a freelancer.

The second way to check your client feedback is to use the ‘Search freelancers’ function on the UpWork website. When you search for freelancers, one of the filters that you can use is ‘Feedback score’. This will allow you to see the feedback score that each freelancer has, as well as the number of reviews that they have.

Checking your client feedback regularly is a great way to ensure that you are providing the best possible service to your clients. It can also help you to identify areas in which you need to improve. By staying on top of your feedback, you can help to build a strong reputation as a reliable and professional freelancer on UpWork.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.