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How do I contact chat support on Shopify?

Last updated on September 25, 2022 @ 2:12 am

If you’re having trouble with chat support on Shopify, there are a few things you can do to get help.

First, you can try searching for solutions to common chat support issues on Shopify’s support forums. If that doesn’t help, you can also reach out to customer support directly.

PRO TIP: If you are having trouble with your Shopify account, you may be able to find help by contacting chat support. However, be aware that there are scammers who pose as Shopify support representatives in chat rooms and on social media. These scammers may try to trick you into giving them personal information or money. If you are contacted by someone claiming to be from Shopify support, be sure to verify their identity before giving them any information or money. You can do this by asking for their name and employee ID number, which you can then confirm with Shopify.

To do this, go to Shopify’s contact page and enter your account number and email address into the fields provided. You’ll then be sent an email with instructions on how to contact customer support.

Finally, if all else fails, you can always contact Shopify’s support team by phone. You can find the contact number for Shopify’s customer service team on their contact page.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.