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How Do I Create a FAQ Page in Shopify?

Last updated on January 8, 2023 @ 6:30 am

Shopify is a platform for businesses of all sizes to create an online store. You can use Shopify to sell online, in-person, and even on social media.

Shopify makes it easy to start and grow your business.

One way to help your customers and grow your business is to create a FAQ page on your Shopify store. This page will help answer common questions that customers may have about your products or services.

It can also help reduce the number of customer support calls you receive.

Creating a FAQ page is easy to do and only takes a few minutes. Simply follow these steps:

PRO TIP: Before creating a FAQ page in Shopify, be sure to first create a new page in your Shopify admin. To do this, go to Online Store > Pages. Then, click Add page.

Now, give your page a title and add your FAQs. To format your FAQs, use the Question and Answer block.

Once you’re happy with your page, click Save.

  1. Log in to your Shopify admin.
  2. Click Online Store, then Pages.
  3. Click Add page.
  4. Give your page a title (for example, FAQ).
  5. In the Content section, enter your questions and answers.
  6. Format your text: To make your text bold, select the text and click the icon in the rich text editor.To make your text italic, select the text and click the icon in the rich text editor.
  7. Formatting options: To add lists, headings, or images, click the icon in the rich text editor.
  8. Save your changes: When you’re done, click Save. Your changes will be published immediately.

Creating a FAQ page is a great way to help your customers and grow your business. By taking a few minutes to create this page, you can reduce customer support calls and increase customer satisfaction.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.