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How Do I File a Dispute on UpWork?

Last updated on September 30, 2022 @ 10:54 pm

If you’re a freelancer who’s worked with a client through UpWork, and you’re having trouble getting paid, you can file a dispute. Here’s how:

First, check to see if the client has paid you. If they have, and you’re just having trouble withdrawing the funds, that’s a different issue that you can solve by following these instructions.

If the client hasn’t paid you, however, you can file a dispute. To do so, go to the My Jobs tab and click on the More menu next to the job in question. From there, select File Dispute.

PRO TIP: If you are considering filing a dispute on Upwork, please be aware that this is a serious matter which can potentially damage your freelancer reputation. If you do file a dispute, please be sure to have all relevant documentation and evidence ready to submit, as well as a clear understanding of the Upwork Terms of Service and how they apply to your case. Please note that filing a dispute is a last resort option and should only be used if you have truly exhausted all other avenues for resolution.

You’ll be taken to a page where you can fill out some information about what happened and why you’re filing the dispute. Once you’ve done that, click Submit Dispute.

UpWork will then review your case and decide whether or not to refund your earnings. If they decide in your favor, you should receive your money within a few days. If not, you can always try reaching out to the client directly to see if they’ll pay you without UpWork’s intervention.

Filing a dispute on UpWork is relatively simple and straightforward. Just go to the My Jobs tab, click on the More menu next to the relevant job, and select File Dispute.

From there, fill out some information about what happened and why you’re filing the dispute. Once you’ve done that, click Submit Dispute and UpWork will review your case.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.