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How Do I Recover an Unsaved Design in Canva?

Last updated on January 20, 2023 @ 1:58 pm

If you’ve been designing in Canva for any length of time, you’ve undoubtedly run into situations where a design is too good to let go of.

Maybe the text was just too perfect, or maybe the colors were just so perfect together. This is especially true when it comes to designs that you created yourself—there’s something about seeing your own hard work come to life that makes it seem impossible to let go. Unfortunately, though, once a design has been created and saved in Canva, it’s not always possible for us to retrieve a design that has become unsaved.

Here we’ll explain why this happens and how you can rescue an unsaved design in Canva if it occurs to you again in the future.

What is Canva and how does it work?

Canva is a tool for graphic design that aims to simplify the digital design process. Therefore, creating an account is simple, and the iOS and Android apps, as well as the web browser, function flawlessly.

With its simple drag-and-drop interface, CANVA enables even the youngest children to engage in project-based learning and image manipulation. It can be utilized in the classroom for a variety of purposes, including group brainstorming and the creation of individual projects.

canva with wavy text

Even the most demanding image-based tasks can be completed on the majority of computers thanks to Chromebook optimization and the Canvas interface.

With over 250,000 available templates, even those unfamiliar with the platform can easily get started and navigate the theme. There are also tens of millions of options for images/movies, and graphics. If you pay, these numbers all increase significantly, but we’ll get to that in a moment.

How to recover unsaved design in Canva

There are a few different ways that you can go about recovering an unsaved design in Canva. The first thing you should try is to hit the “undo” button. This is located in the top left-hand corner of the Canva editor.

Canva undo button

If this doesn’t work, then your next best bet is to hit the “restore” button. This button is also located in the top left-hand corner of the editor, right next to the “undo” button.

redo or restore button in Canva

If neither of these two options work, then your last resort is to contact Canva support and see if they can help you recover your lost design.

So, if you’re ever in a situation where you’ve lost a design that you were working on in Canva, don’t panic! There are a few different things you can try in order to get it back.

How to fix Saving error or Loading error

If you’re having trouble with Canva loading elements or saving your work, the issue is likely related to what we’ve already discussed: you’ve either overloaded the system or lost internet connectivity.

Canva is advantageous because it automatically saves your work as you work. This means that you will realize there is a problem almost immediately and will not lose the work you’ve already completed. Remember that even a slight disruption in your internet connection can cause Canva to display a saving or loading error, so try again to see if the problem has resolved itself.

Follow the steps we used for a Canva freeze or crash if you are still experiencing problems. If the internet connection is functional, a loading or saving error is likely the result of the system being overloaded and requiring time to catch up.

PRO TIP: If you are working on a design in Canva and have not saved it, be aware that it will not automatically save your work. If you close the window or navigate away from the page, your unsaved work will be lost. Make sure to save your designs frequently to avoid losing any progress.

In Conclusion

We hope that you found this guide helpful when it comes to recovering an unsaved design in Canva.

Although Canva is super easy to use, sometimes it may happen that you accidentally create a design that you wish to keep forever. This is another reason why it is important for you to keep track of every design you create and not only delete it once it is done. Having a designated file folder on your device is one of the best ways to keep track of all of your designs in one place.

By following the steps listed in this article, you can easily recover an unsaved design in Canva. If you are still having trouble recovering an unsaved design in Canva, you can contact the Canva support team.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.