Order confirmation emails are a great way to stay on top of your online sales and keep track of your customers’ orders. But, if you’re using Shopify to run your online store, you may have noticed that you’re receiving a lot of order confirmation emails- even for orders that you didn’t place yourself. So, how do you stop these unwanted emails?
The first thing you’ll want to do is check your Shopify account settings to see if you have the “Send order confirmation emails” setting enabled. If you do, simply disable it and save your changes. This should stop Shopify from sending you any more order confirmation emails.
PRO TIP: If you are using Shopify to sell products online, you may have noticed that you receive an email each time an order is placed. While this can be useful for keeping track of sales, it can also be a bit overwhelming if you receive a lot of orders. If you would like to stop receiving these confirmation emails, you can do so by following the steps below. Please note that this will only stop the emails from being sent to you and will not stop the orders from being placed.
1. Log into your Shopify account and go to the ‘Settings’ page.
2. Under the ‘Notifications’ section, find the ‘Order Confirmation’ email and click ‘Edit’.
3. Change the ‘Send Notification’ setting to ‘No’ and click ‘Save’.
You should now no longer receive order confirmation emails from Shopify.
If disabling the “Send order confirmation emails” setting doesn’t stop the unwanted emails, then the next thing you’ll want to do is change your email address in your Shopify account settings. Once you’ve done this, be sure to save your changes. This should stop Shopify from sending order confirmation emails to your old email address.
If changing your email address doesn’t stop the unwanted emails, then the last thing you can try is to contact Shopify’s support team. They may be able to help you troubleshoot the issue and get it resolved.
Conclusion:
If you’re receiving unwanted order confirmation emails from Shopify, there are a few things you can try to stop them. First, check your account settings to see if the “Send order confirmation emails” setting is enabled.
If it is, simply disable it. If that doesn’t work, try changing your email address in your Shopify account settings. And if that still doesn’t work, contact Shopify’s support team for help.
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