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Why Am I Getting Abandoned Checkouts on Shopify?

Last updated on October 2, 2022 @ 1:23 am

There are a few reasons why customers might abandon their shopping carts on Shopify. One common reason is that the customer is not ready to purchase yet and wants to save their items for later.

Another possibility is that the customer got distracted and left the site without completing their purchase. Whatever the reason, abandoned checkouts are a frustrating reality for many Shopify merchants.

PRO TIP: If you are noticing a high number of abandoned checkouts on your Shopify store, there are a few potential causes that you can investigate.

1. Make sure that your shipping rates are clear and reasonable. Customers may be getting sticker shock at your checkout if your shipping rates are unexpectedly high.

2. Review your payment methods to make sure that they are all working properly. If customers are having trouble completing their payment, they may abandon their checkout.

3. Take a look at your overall checkout process to see if there are any areas that could be improved. If the process is confusing or takes too long, customers may give up and go elsewhere.

If you can identify the cause of your abandoned checkouts, you can take steps to fix the problem and improve your sales.

There are a few things merchants can do to reduce the number of abandoned checkouts on their site. One is to offer a discount for completing the purchase, which may incentivize customers to finish their order. Another is to make the checkout process as smooth and streamlined as possible, so that customers are less likely to get frustrated and give up.

Abandoned checkouts are a frustrating reality for many Shopify merchants, but there are a few things that can be done to reduce the number of them. Offering a discount for completing the purchase is one way to incentivize customers to finish their order. Making the checkout process smooth and streamlined is another way to keep customers from getting frustrated and giving up.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.