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What Do You Do With Abandoned Checkouts in Shopify?

Last updated on October 2, 2022 @ 1:07 am

Abandoned checkouts are a pain for any ecommerce business. They cost you time and money, and can eat into your profits.

There are a few things you can do to minimize the impact of abandoned checkouts:

1. Use an abandoned checkout app.

There are a number of apps available that can help you recover abandoned checkouts. These apps will typically send automatic emails to customers who abandon their carts, reminding them to complete their purchase.

2. Offer discounts or incentives.

If you’re able to offer a discount or incentive for completing a purchase, this can be a powerful motivator for customers to finish their checkout.

PRO TIP: Abandoned checkouts are a pain point for many Shopify merchants. Here are a few things to keep in mind when it comes to abandoned checkouts:

1. Keep track of your abandoned checkouts. This can be done through Shopify’s built-in Abandoned Checkout feature, or through a third-party app.

2. Follow up with customers who have abandoned their checkouts. This can be done through email or other channels.

3. Offer incentives for customers to complete their purchase. This could include discounts, free shipping, or other offers.

4. Make sure your checkout process is as streamlined as possible. This includes having clear and concise checkout fields, and providing multiple payment options.

5. Use abandon cart recovery apps to increase your chances of recovering lost sales.

3. Make your checkout process as streamlined as possible.

If your checkout process is long and complicated, it’s more likely that customers will abandon their carts before completing the purchase. Simplifying your checkout process can help reduce abandoned checkouts.

4. Offer customer support.

If customers have questions or need help during the checkout process, make sure you have customer support available to assist them. This can help reduce the likelihood of abandoned checkouts.

In conclusion, abandoned checkouts are a inevitable part of running an ecommerce business. However, there are a few things you can do to minimize their impact, including using an abandoned checkout app, offering discounts or incentives, making your checkout process as streamlined as possible, and offering customer support.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.