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Why Am I Not Receiving New Order Emails WooCommerce?

Last updated on October 1, 2022 @ 4:32 pm

If you’re not receiving new order emails from WooCommerce, it’s likely because they’re being marked as spam. To fix this, you’ll need to add a few lines of code to your wp-config.php file.

First, open wp-config.php in a text editor and add the following:

define( ‘WP_MEMORY_LIMIT’, ‘256M’ );

define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

Next, add the following line to your .htaccess file:

php_value memory_limit 512M

Finally, contact your hosting company and ask them to increase the memory limit for your account. Once you’ve done all of this, you should start receiving new order emails from WooCommerce again.

PRO TIP: If you are not receiving new order emails from WooCommerce, there are a few potential issues that could be the cause.

First, check to make sure that WooCommerce is configured to send emails for new orders. You can do this by going to WooCommerce > Settings > Emails. If the “New Order” email is not enabled, simply click the checkbox to enable it.

If the “New Order” email is enabled, but you’re still not receiving any emails, it’s possible that your hosting provider is blocking outgoing emails from WooCommerce. You can confirm this by contacting your hosting provider and asking if they are blocking any outgoing emails from your site.

If your hosting provider is not blocking outgoing emails, then the issue could be with your email account itself. Try setting up a new email account and configuring WooCommerce to use that account for new order emails. If you’re still not receiving any emails, then there may be an issue with your server’s mail configuration. In this case, you’ll need to contact your server administrator for help troubleshooting the issue.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.