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Why Is My Collection Not Showing on Wix?

Last updated on October 1, 2022 @ 6:39 am

If you’ve created a collection on Wix but it’s not appearing on your site, there are a few possible explanations:

1. The collection is hidden

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If you’ve deliberately hidden a collection from your site, it won’t appear in any search results or anywhere else on your site. To check if this is the case, go to My Collections in your Wix Editor and see if the collection has a green eye icon next to it. If it does, that means the collection is hidden.

2. The collection is empty

If you’ve created a collection but haven’t added any products to it yet, the collection will be empty and therefore won’t appear on your live site.

To check if this is the case, go to My Collections in your Wix Editor and see if the collection has a green eye icon next to it.

3. The products in the collection are out of stock

If all of the products in a collection are out of stock, the collection will not appear on your live site. To check if this is the case, go to My Products in your Wix Editor and see if any of the products have a red “out of stock” label next to them.

Conclusion:

There are several reasons why a collection might not be appearing on a Wix site. The most common reasons are that the collection is hidden, empty, or that all of the products in the collection are out of stock.

PRO TIP: If you have created a collection on Wix but it is not appearing on your site, there are a few possible explanations:

1. Make sure that you have published the collection. collections are not automatically published when you create them – you need to hit the ‘publish’ button in order for them to appear on your site.

2. If you have published the collection but it is still not appearing, check that you have added it to a page on your site. collections will not appear on your site unless you add them to a page.

3. If the collection is appearing on a page but some of the items are missing, make sure that those items have been published. unpublished items will not appear in a collection, even if the collection itself is published.

4. Finally, if all of the above conditions are met and the collection is still not appearing, try clearing your browser’s cache and refreshing the page.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.