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Does Shopify Allow Returns?

Last updated on October 1, 2022 @ 2:15 pm

Shopify is a platform that allows users to create online stores. It is a popular choice for many online businesses, as it is easy to use and has a wide range of features.

One of the most important features for any online store is the ability to handle returns. So, does Shopify allow returns?

The short answer is yes, Shopify does allow returns. In fact, it is one of the platform’s key features.

Returns can be processed quickly and easily, and customers can track their return status online. There are a few different ways to handle returns on Shopify, so you can choose the method that best fits your business.

PRO TIP: Shopify does allow returns, but there are some restrictions. Returns are only allowed for items that are defective or damaged. If you return an item, you will only be refunded the cost of the item, not the shipping costs.

If you’re just starting out with Shopify, or if you’re not sure how you want to handle returns yet, you can use the default return policy. This policy allows customers to return items within 30 days for a refund or exchange. You can also offer store credit instead of a refund if you prefer.

If you want more control over your return policy, you can create a custom policy. With a custom policy, you can set different time limits for different items, offer refunds or exchanges only, or even choose not to accept returns at all. You can also require that items are returned in their original condition and with their original packaging.

No matter what kind of return policy you choose, Shopify makes it easy to process returns. Customers can initiate a return from their account page, and you will be notified via email.

Returns are then processed through the Shopify admin panel. You can issue refunds, print return labels, and track return status all from one place.

Shopify’s return policy features give you the flexibility to choose how you want to handle returns, while still providing your customers with a easy and convenient way to return items they’re not satisfied with.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.