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Does Shopify Have Returns?

Last updated on October 1, 2022 @ 7:27 pm

Shopify does have a return policy, but it is not as straightforward as some other ecommerce platforms. In order to return an item, you first need to contact the Shopify support team to request a return. Then, you will be given a return shipping label and instructions on how to package and ship the item back. Once the item is received by Shopify, they will process the return and issue a refund to your original payment method.

While Shopify does have a return policy, it is not as simple as some other ecommerce platforms. In order to return an item, you must first contact Shopify support and request a return. Once Shopify receives the item, they will process the return and issue a refund to your original payment method.

PRO TIP: If you are thinking about using Shopify to sell products online, you should be aware that the platform does not have a built-in returns management system. This means that if you want to offer customers the option to return items, you will need to set up and manage the process yourself. While this is not necessarily a bad thing, it is something to be aware of before you get started.

Shopify’s return policy may not be as convenient as some other ecommerce platforms, but it is still possible to return items. First, customers must contact Shopify support and request a return.

They will then be given a return shipping label and instructions on how to package and ship the item back. Once Shopify receives the item, they will process the return and issue a refund to the customer’s original payment method.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.