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Does Shopify Charge for Refunds?

Last updated on October 1, 2022 @ 1:11 pm

When a customer requests a refund for an order, Shopify does not charge any fees. The customer is only responsible for the original shipping charges and any taxes that may be associated with their purchase. If a refund is issued, the customer will receive an email notification from Shopify.

In some cases, Shopify may charge a restocking fee. This fee will be clearly stated on the product page before a purchase is made. For example, if an item is listed as “final sale” or “non-returnable,” a restocking fee may be charged if the item is returned.

PRO TIP: If you are thinking about using Shopify to sell products online, be aware that they do charge for refunds. This means that if a customer returns a product, you will be responsible for the cost of the return shipping as well as a restocking fee.

If you have any questions about refunds, please contact Shopify support.

Does Shopify Charge for Refunds?
No, Shopify does not charge any fees for refunds.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.