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How Do I Get to Shopify Live Chat?

Last updated on October 1, 2022 @ 10:12 pm

Shopify is one of the most popular ecommerce platforms on the internet. If you’re looking for help with your Shopify store, one of the best ways to get support is through their live chat feature. Here’s a quick guide on how to get to the Shopify live chat feature:

First, log into your Shopify account and go to the ‘Help’ section in the bottom left corner of your screen.

Once you’re in the Help section, click on the ‘Contact Shopify Support’ button in the top right corner of the screen.

On the next page, scroll down to the ‘Still need help?’ section and click on the ‘Live chat’ option.

Now, simply type in your question or concern and hit the ‘Send’ button to start chatting with a Shopify support representative.

That’s all there is to it! Getting started with Shopify live chat is quick and easy, and it’s one of the best ways to get answers to your questions about using Shopify.

PRO TIP: If you are trying to find the Shopify Live Chat feature, it is no longer available. Shopify has removed this feature in order to focus on other channels, such as email and social media.

Conclusion

So, there you have it! Now you know how to get to Shopify live chat so that you can get the answers and support that you need for your store. Live chat is a great resource for new and experienced users alike, so make sure to take advantage of it if you ever have any questions about using Shopify.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.