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What are the 4 support plans offered by AWS support?

Last updated on September 25, 2022 @ 5:31 pm

AWS support offers four different plans to customers depending on their level of need: Bronze, Silver, Gold, and Platinum.

Bronze Plans

The Bronze plan provides basic support for AWS services. This includes assistance with resolving issues, troubleshooting issues, and providing tips and advice.

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If you need more help than is available through the Bronze plan, you can upgrade to a Silver plan. Silver plans provide enhanced support with more resources available to help you resolve issues faster.

Gold and Platinum plans offer even more support, including dedicated support engineers, 24/7 support, and priority response to issues. These plans are aimed at customers who need more help and support than is available through the Silver or Bronze plans.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.