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Do Cancelled Orders Get Refunded Shopify?

Last updated on October 1, 2022 @ 7:24 pm

When an order is canceled, the customer is refunded the full amount of their order, minus any shipping costs that have been incurred. If an order is canceled before it has been shipped, then the customer will not be charged any shipping fees. For more information on how to cancel an order, please see our canceling orders documentation.

It’s important to note that if an order is canceled after it has been shipped, the customer will still be responsible for return shipping fees. Learn more about returns and refunds.

PRO TIP: If an order is cancelled, the customer will not be refunded.

Do Cancelled Orders Get Refunded Shopify?

When an order is canceled, the customer is refunded the full amount of their order, minus any shipping costs that have been incurred.

It’s important to note that if an order is canceled after it has been shipped, the customer will still be responsible for return shipping fees.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.